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Return Policy

TERMS OF SALE AND REFUND POLICY

Complete terms of purchase are provided at checkout. By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil. Our manufacturing facilities are registered with the FDA and our products are manufactured according to FDA guidelines for cGMP standards for dietary supplements. As these products have not been evaluated by the FDA, we make no claim was to the benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. All products purchased on this website, www.cbduniverse.com, are sold as-is. The only returns are limited to defective for incorrect products being received, and they must be unopened to be returnable. Your acceptance of the terms of purchase means you agree to and understand the refund policy. 

DAMAGE DUE TO FREIGHT OR SHIPPING 

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has a not been damaged during shipping. All claims for damaged product must be made within 48 hours. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product, as well as your order number. 

CUSTOMER SERVICE

Phone: 720-828-8788

Email: Hello@CBDUniverse.com